1. The organiser
Organiser: [TBD]. Registered address: [TBD]. GSTIN: [TBD]. Email: [TBD]. Phone: [TBD].
2. Electronic delivery
Tickets and GST invoices are delivered by email within [TBD] hours after payment is confirmed by the payment provider. The buyer receives the booking documents, and each attendee receives their own ticket where an attendee email is supplied. No physical tickets or goods are shipped; there are no shipping charges.
3. Check your details
Enter an accessible email address and accurate attendee and GST billing details at checkout. Check your spam or junk folder if the email is missing. A payment screenshot alone is not confirmation of a ticket; the organiser must verify payment status.
4. Missing tickets or corrections
If your confirmed booking has not arrived within the delivery period, contact [TBD] or [TBD] with the booking reference and booking email. Do not share payment credentials. We will verify the booking and arrange a resend or explain the next step. Correction and resend turnaround: [TBD].
5. Using your ticket
Keep the ticket secure and present it at registration with any required identification. Entry requirements will be published with the ticket information. Ticket transfers, cancellations and refunds follow the terms and refunds policies.
Questions about this policy? Talk to the team